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Privacy Policy

About this notice

This privacy notice explains how we collect, use and protect your personal data; and also the rights you have with regards to that data.

This notice applies to the processing of your personal data for Attleborough SUE only. Please refer to Homes England’s main privacy notice for further information on how we process personal data for other purposes.

Who are Homes England?

Homes England is the trading name adopted by the Homes and Communities Agency, our legal entity.

We are the data controller of the personal data processed. This means that we are responsible for deciding how we collect, use and store your personal data.

Information we collect

Homes England collects personal data about you through Attleborough SUE.

We collect, store and use the following categories of personal data:

  • Name
  • Email address

How we process your information

We use the personal data stated above for the following purposes:

  • To contact you regarding any feedback you may have provided during the public consultation process.
  • To keep you updated about the proposals discussed at our consultation event.
  • To facilitate online consultations, for example webinars.

What lawful basis do we have to process your personal data?

We will only use your personal data when the law allows us to. This is called the lawful basis. Regarding the above purposes, we rely on the following lawful basis:

Consent – You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. To do so please contact the Data Protection Officer via the details provided below.

Who is the information shared with?

We use service providers to provide this public consultation. When we use these service providers, it is necessary for us to share your personal data with them.

The main service providers and why they need your personal data are listed below:


Provider Reason your data is shared
Meeting Place Meeting Place is a communications agency working with clients across a range of sectors, including residential, retail and energy, as well as landowners and universities. We work with clients to actively engage with local communities, stakeholders, politicians and the media.
Zoom To facilitate online consultations

Sometimes, we may be legally obliged to provide copies of personal information to other organisations. For example, to provide information to the police, or to a public inquiry. We might not be always able to tell you that we have shared your information in this way, however we will ensure this is only shared in accordance with the law.

Where is your personal data stored and processed?

All personal data is stored and processed by Homes England within offices in the UK and using systems that utilise data centres in the UK.

Where you take part in an online consultation, facilitated by Zoom, you personal information will be stored in the United States of America for that purpose only.

How long do we keep your personal data?

For the purposes of this Attleborough SUE website, Homes England will only retain your personal data for five years.

Your rights

Under data protection legislation, in certain circumstances you have the following rights over the processing of your personal data as described in this notice:

  • Right to withdraw consent
  • Right of access to personal data.
  • Right to correction or rectification.
  • Right to request deletion; and

Homes England must respond to a request to exercise these rights within one month. If you would like to submit a request, please contact the Data Protection Officer.

Data Protection Officer

The contact details for our Data Protection Officer are as follows:

By post:
For the attention of the Data Protection Officer, Homes England, Windsor House, 50 Victoria Street, London, SW1H 0TL
By email:
By phone: 0300 1234 500


If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please contact our Data Protection Officer. If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

By Post:
Information Commissioner’s Office
Wycliffe House
Water Lane
By email:
By phone: 0303 123 1113